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Privacy Policy

1. Introduction
At Nexteen, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our services, including IT consultancy, cybersecurity consulting, business process automation, employee happiness programs, and all other services provided by Nexteen.

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2. Data Controller
Nexteen, with its registered office in św. Jana 11/4; 40-012 Katowice, is the data controller responsible for the processing of personal data as described in this policy.

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3. Data Collection
We collect personal information to provide and improve our services. The types of data we collect include, but are not limited to:

  • Contact details (name, email, phone number, company name, job title)

  • Business information (related to the services we provide, such as IT infrastructure data, employee feedback for happiness surveys, etc.)

  • Technical data (IP addresses, cookies, browser information, and usage data when you visit our website or use our services)

4. How We Use Your Data
We use your personal data for the following purposes:

  • Service delivery: To provide our IT consulting, cybersecurity audits, business process automation, and other services.

  • Client communication: To communicate with you regarding project updates, service support, and any other inquiries you make.

  • Improvement of services: To analyze feedback, conduct employee satisfaction surveys, and improve our services and solutions.

  • Marketing: With your consent, to send you marketing communications about our services.

  • Legal and regulatory compliance: To comply with legal obligations or resolve disputes.

5. Data Sharing
We do not sell your personal data. However, we may share your data in the following circumstances:

  • With trusted subcontractors or third-party service providers who assist in delivering our services (e.g., cybersecurity monitoring tools, automated workflow platforms).

  • When required by law, legal processes, or governmental authorities.

6. Data Security
We take reasonable steps to protect your personal data from unauthorized access, loss, misuse, or alteration. This includes using encryption technologies, secure servers, and access control measures.

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7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual requirements.

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8. Your Rights
You have the right to:

  • Access the personal data we hold about you.

  • Request correction of any inaccurate or incomplete data.

  • Request deletion of your data where applicable.

  • Object to or restrict the processing of your data in certain circumstances.

  • Withdraw consent to the use of your data for marketing purposes at any time.

9. Cookies
Our website uses cookies to enhance user experience, analyze website traffic, and tailor content. You can manage your cookie preferences in your browser settings.

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10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website with a clear update date.

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11. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: hello@nexteen.co

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